Road Damage Warranty
Models Covered
Tire Direct stands behind the quality of our Blackhawk tires. For this reason, we offer a warranty against incidental road damage for the following models:
How to make the warranty valid?
To request the warranty, it is necessary to send the following information to the following e-mail address ventas@tiredirect.com.mx:
  1. Damage photograph: Clearly shows that the tire is irreparably damaged. Includes a brief explanation of the incident.
  2. Identification of the product: Legible photograph of serial number, DOT number and remaining tread depth.
  3. Conditions of application:
    • The warranty applies only if the tire has a remaining tread depth equal to or greater than 2 mm.
    • If the tread depth is less than 2 mm, the warranty will not be valid.
Reimbursement
If the warranty is honored, a credit note will be issued for 100% of the invoiced value of the damaged tire.
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